At Debbie's Villas, we're committed to delivering high-quality customer service and aim to exceed expectations every time you book your Orlando villa holiday with us.
The reviews below have been kindly shared by customers who have booked through our company. We hope their experiences will offer helpful insight into the service you can expect when booking with Debbie's Villas.
If you're looking for feedback on a specific property, please visit the individual villa's listing page, where you'll find reviews relevant to that particular home. We hope these comments give you the confidence and reassurance you need when choosing the right villa for you and your family.
Leave a review on Debbies Villas“clean, well-presented and recognisable…”
The villa was fine, it was clean, well-presented and recognisable from the website photos. We had an issue with the keypad getting in on arrival but the management company were helpful and we got in fine after that. There were no issues with the villa but we wouldn’t stay on the same community again, just because it was in the Disney area and the traffic getting around was awful. We hadn’t used Debbie’s Villas before but they tried hard to find us an alternative villa when we couldn’t have our original one. Everything happened fine when we got there and they responded to our queries. Just one bit of feedback – we had the access information posted to us around Christmas but we went away early so we didn’t receive it in time and had to have it emailed. It would be better if the information was emailed rather than posted.
“booking with Debbie's Villas again…”
We had a nice time - the villa was great and we will be booking with Debbie's Villas again in the future.
“Debbie’s Villas made it very easy…”
Lovely villa, very clean and modern. The villa looked exactly like the photos. We were worried about booking as we have never stayed in a villa before, but Debbie’s Villas made it very easy. We didn’t have to contact the management company for any reason, and we’d be more than happy to stay there again.
“Debbie's Villas were excellent…”
We booked with Debbie's Villas, the booking process was so easy. We arrived at Windsor Hills on 15th December unfortunately we were not registered at the resort, after chatting to the agent we were allowed in. Our villa in its day would be one of the best on Windsor Hills, unfortunately it was tired, well lived in and in need of a good clean. Outside was a beautiful area but sunbeds and tables were very dirty. I contacted Debbie's Villas and they immediately contacted the management company. They came out the same day and rectified our complaints. Although we were disappointed we had a fantastic time. Debbie's Villas were excellent, to be fair the management company were lovely people and did what they said they would. We would use both again. Thank you both for sorting out things as soon as you did.
Debbie's Villas Response: Thank you very much for taking the time to share your feedback with us. We are pleased to hear that you found the booking process straightforward and that, despite the initial issues, you went on to have a fantastic stay here. We also appreciate you highlighting how quickly both our team and the management company were able to respond and resolve the concerns you raised during your stay. Your comments regarding the condition of the villa and the outdoor furniture have been noted and will be shared with the owner. These points are being reviewed to ensure any necessary improvements are addressed for future guests. We always expect every villa to be clean, well maintained, and ready for guests on arrival, and we appreciate you bringing these matters to our attention, the management company and cleaning crew have been reminded of their responsibilities and we will be closely monitoring both going forward. Thank you again for your kind words about Debbie's Villas and the management company. We are delighted to hear you would consider using both again and hope to welcome you back to Orlando in the future.
“Debbie's Villas are fantastic…”
The villa was wonderful, one of the best we stayed in. We have stayed on Highlands Reserve many times, it’s a home from home. Debbie's Villas are fantastic as always, we recommend them to everyone and wouldn't book with anyone else.
“We’d definitely use Debbie’s Villas again…”
Really liked it – we had a pool heat issue but we reported it and within 24 hours it was sorted. Pool and spa are brilliant. Villa is fantastic. Games room is a little tired – the basketballs are flat and the scoring screen doesn’t work properly. The pool table is VERY tired. Also there is a video game area on the landing but there are no video games. The appliances are all fine and working. Chairs in the villa are a little tired, sofa etc. If it were me I’d move the chairs from the games room into the villa and swap them over – just a thought. We’d definitely use Debbie’s Villas again.
Debbie's Villas Response: We have asked the management company to speak with the owner to get the games room items updated. We apologise if these matters caused you any inconvenience during your stay and would like to thank you for bringing these matters to our attention.
“always book with Debbie's Villas and always will…”
The holiday was very nice, the villa was lovely, the area was very quiet and peaceful, and the property manager was wonderful. We always book with Debbie's Villas and always will.
“service I received from Debbie's Villas was first class…”
The Highlands Reserve villa was in beautiful condition and I would stay at again. This is the first villa I have stayed in where there were Christmas decorations. I cannot tell you the difference this made; such a small thing but it made it our home over those two weeks at Christmas. It really was very thoughtful and it was well looked after. The service I received from Debbie's Villas was first class; I have been travelling to America for years and they are by far the best company I have ever encountered. Also, the villa's location was fabulous and felt very safe and secure. It had a lovely feel to it. Well done everyone involved.
“booked to come away with Debbie's Villas again…”
Villa was lovely and suited our needs. Only called the Management company because it appeared the pool heater had stopped working. All was rectified. All as advertised and we have booked to come away with Debbie's Villas again in June.
“Debbie's Villas is by far the best company I have ever used …”
I have been visiting America annually for the past 20 years. I just wanted to write and let you know Debbie's Villas is by far the best company I have ever used and I would be more than happy to recommend you again. I was so impressed. Well done.
“service we had from Debbie's Villas was above and beyond…”
The service we had from Debbie's Villas was above and beyond anything we've experienced before with a holiday home booking, from start to finish, always been available with advice etc. The villa was beautiful and we wouldn't hesitate to use Debbie's Villas, and stay in the same villa again. Thanks for an amazing holiday.
“booked with Debbie's Villas about 4 times…”
Good holiday and nice villa. The villa itself was absolutely perfect. We’ve booked with Debbie's Villas about 4 times before and we’d definitely use them again.
“loved it …”
Loved it- photo's were a true representation of the villa and everything worked well with the car hire and flights that we booked with Debbie's Villas too.
“definitely use Debbie’s Villas again…”
We booked the villa from 28th Dec to 1st Jan and had a lovely stay. There were 8 adults and plenty of room for us all. It was nice that two of the bedrooms had en-suites and the other two bedrooms were opposite the main bathroom. The games room went down a treat and nightly table tennis competitions took place! We didn’t use the pool area as we were not there long enough and out at the parks during the day. Would definitely use Debbie’s Villas again.
“definitely use Debbie's Villas again…”
Villa was really nice and the layout of the property was good too. The pool deck was decent size also. Would definitely use Debbie's Villas again in the future as the service has been great.
“Will use Debbie's Villas again…”
So pleased with the villa and also the welcome pack. We used another company in the past and this was the first time using Debbie's Villas. Will use Debbie's Villas again in the future.
“used Debbie's Villas before and will do so again…”
The villa was fine and in a good location. The photos on your website were a true representation of the property. We have used Debbie's Villas before and will do so again in the future.
“Would definitely use Debbie’s Villas again…”
We had a wonderful time in Orlando & the villa was really good. We’d received communication prior to our arrival about the gate codes to enter the estate & also the lock box number. The villa was well equipped & comfortable, especially the kitchen & living area which had a new settee & a big TV. On our first morning we found the waste disposal was blocked but after a phone call to the Orlando office this was soon remedied. The beds were comfy & the showers were powerful & hot. Pool area was clean & well equipped. We had also booked a hire car from Dollar via Debbie’s Villas. The pick up & drop off was seamless. Would definitely use Debbie’s Villas again as it’s good to choose the villa yourself rather than have one allocated.
“ third booking with Debbie's Villas…”
The villa was lovely and we had a nice time - The iron broke but was replaced the same day. We booked the Highlands Reserve area as we stayed here before. This is our third booking with Debbie's Villas and each time the villas have been great. The photos on the website are a true representation of the villa.
“no hesitation in booking with Debbie's Villas again…”
Had a great holiday, no problems at all and all as advertised. Will have no hesitation in booking with Debbie's Villas again.
