We hope that we have provided you with Top Quality Service and Exceeded your expectations on your Orlando holiday with Debbie's Villas. Your feedback is important, and we would enjoy hearing about your experience. Please share any comments with us and our future customers by pressing the button below.Leave a testimonial on Debbies Villas
The villa was beautiful. Had a great time and would recommend Debbie's Villas.
“Amazing holiday and service…”
Just come back from our holiday in Florida and wanted to thank Debbie’s Villas for contributing to an amazing holiday. Very helpful when we booked the villa communication has been great even phoned me three days before to make sure we had received everything and let us know who to ring if we had any problems during our stay - brilliant service. We did have to ring the management company whilst we there for 2 minor incidents - the pool got algae in it following a rainstorm (this is very common) & one of the hairdryers broke. Both issues were resolved within the hour - great service!
I just wanted to say that we had a fantastic time in our villa. We couldn’t fault the villa itself, great location, beautifully presented and had everything and more than we needed. We all enjoyed spending time in the villa and in and around the pool. The service and communication from Debbie’s Villas has been fabulous from initial enquiry to the end of the holiday. We won’t hesitate to use you again and will definitely recommend to others.
“We really didn't want to leave!…”
We had a fantastic holiday, we really didn't want to leave! We contacted the Management Company once during our stay and they replied within minutes.
“It was everything we wanted!…”
We had an absolutely great time, the villa was very good we really liked it and it was everything we wanted. If I was being really picky I would just mention that the En-suite bathroom door squeaks but that's only me being really picky! We did have a problem with the phone in the villa but this wasn't a big deal for us. We had a really lovely time."
“The villa was fantastic!…”
The villa was fantastic, it is in a great location and close to many things we wanted to go and visit. We would definitely be using you again in the future!
Very nice thank you. Villa very nice. Everything worked. Pool was nice. Pleasant, clean. Pool abit grotty first week, without having to ask - really pleased with that. We also got our car hire with you, all ok. Picked it up and dropped it off - easy.
“We thoroughly enjoyed our stay…”
The villa was very nice, we had no issues whatsoever. We thoroughly enjoyed our stay, and we are thinking of booking the same villa for next year. We will definitely be using you again and recommending you to everyone we know!
“The Welcome Pack was an absolute God send! …”
The villa was superb, it was out of this world! It was spotless and everyone enjoyed it. The Welcome Pack was an absolute God send! It was a really nice touch. We contacted the Management Company once during our stay just to mention a lamp shade had fallen down, the Management Company said they would send someone out to fix this straight away but I told them not to worry as this was really not a big deal, we just wanted to inform them of this. We had an amazing holiday, and we would definitely use Debbie's Villas again, we would also 100% book this villa again!
All fantastic, just as expected. Did contact management company one day for a blocked toilet and that was all sorted same day. Good quality.
Very good thank you. We contacted the management company a couple of times about the alarm, also about the air conditioning. The alarm they were able to help us with over the phone and they sent someone out for the air conditioning which was fixed the same day. The villa was very good, we really enjoyed it.
“It surpassed our expectations on every level!…”
I just wanted to say a big "Thank you" to the team at Debbie's Villas. We have just returned from a wonderful holiday in the most amazing villa I could have imagined. It surpassed our expectations on every level. Thanks for your advice on every aspect of our Orlando holiday that I asked you about, for your brilliant level of customer service and for your speedy and professional response to any questions or issues that we put to you. The villa management company, Citrus Grove Villas, were also excellent and were there whenever we needed their help. (I have sent my thanks to them also). I will certainly recommend you to all my friends and colleagues who are planning Orlando holidays.
Absolutely superb. Thank you to Hannah and Lucie, great recommendations we will be coming back to you. Villa was phenomenal. The last villa we stayed in (not with Debbie's Villas!) was awful but no faults here. All I can give is positive feedback.
“First class customer service skills!…”
The holiday was great and I would highly recommend Debbie's Villas to family/friends and will certainly be using them again for my next trip to Florida in 3 or 4 years time. The whole process from booking the Villa on the website to all the information packs and villa instructions were excellent and very helpful. A very informative booklet was also provided, which give a lot of advice for the Florida area. There was also a welcome pack when we arrived at the villa, containing enough food/drink basics to see you through until you went shopping (which was most welcome after a long tiring flight). I would finally like to say a huge thanks to the Debbie's Villas staff, who have been extremely helpful with any queries along the way. First class customer service skills!
“Couldn't of asked for anything more!…”
The villa was perfect, it was super clean and the kitchen was well stocked. The villa itself is close to many shops and Disney - we couldn't of asked for anything more. We had a great time and we would definitely be using Debbie's Villas again in the future.
“Fantastic 2 Week Holiday…”
We have just come back from a fantastic 2 week holiday. We stayed at The Manor, West Haven near Champions Gate. The location was so convenient for everything -shops/diners etc and of course Disney (15 mins with no traffic on I4!). The villa itself (although a little dated) was fine for our base and the private pool was just the best. I have to say both Debbies Villas and the management company in Orlando were very efficient, they answered all our questions promptly, we had no problems with exchanging vouchers into tickets and the 2 problems we had with the villa were rectified within hours of highlighting them. I cannot recommend them highly enough. I can confidently say that I would use Debbies Villas again without hesitation!
“We're already looking at a villa for next year!…”
The villa was absolutely fantastic! It was exactly as it was described, it was spacious and clean. It was really lovely to be greeted by the Welcome Pack in the villa, it made the first night nice and easy for us. The Management Company were extremely helpful. We contacted them about a TV not working and they sent someone out straight away to fix it. We left 2 bottles of wine at the villa as a thank you to the Management Company for being so helpful. We have been with Debbie's Villas for the past few years and we have never been disappointed - We're already looking at a villa for next year!
“First time I have ever come back off holiday not wanting to come home!…”
This is the first time I have ever come back off holiday not wanting to come home! We stayed on the Solterra Community and it was great, it is amazingly situated in my opinion and you're never too far away from some sort of entertainment. The villa itself had a great amount of space for the whole family. Having our own private pool at the villa was truly a God send! The children spent most of their time in the pool if we weren't out and about. We had a slight problem with the electric in the kitchen so we contacted the Management Company, who sent out an electrician 90 minutes after speaking with them. They were very attentive and I truly couldn't fault them."
“Everything that was promised was there!…”
The villa was absolutely lovely, everything that was promised about the property was there. The pool at the villa was great and the Clubhouse was stunning. We contacted the Management Company about replacing the kettle in the property and they sent someone over straight away, they were extremely responsive.
“Lovely to find a local company …”
The villa was lovely and it was a nice size for the whole family. The kids absolutely loved the games room, it kept them entertained for hours on the rainy days we encountered. I only wanted to mention that the bed in the Master Bedroom was extremely soft so was uncomfortable to sleep on some nights. But overall we had an amazing time. We are extremely impressed with Debbie's Villas and would definitely use your company again - it was lovely to find a company so near to us too. We would recommend you to everyone we know!