At Debbie's Villas, we're committed to delivering high-quality customer service and aim to exceed expectations every time you book your Orlando villa holiday with us.
The reviews below have been kindly shared by customers who have booked through our company. We hope their experiences will offer helpful insight into the service you can expect when booking with Debbie's Villas.
If you're looking for feedback on a specific property, please visit the individual villa's listing page, where you'll find reviews relevant to that particular home. We hope these comments give you the confidence and reassurance you need when choosing the right villa for you and your family.
Leave a review on Debbies Villas“service from your company was exceptional…”
The villa was fantastic. I have stayed at a number of villas on Highlands Reserve over the years and this was by far the best. The service from your company was exceptional as always and I look forward to using you again in the future.
“would not hesitate to recommend Debbie's Villas…”
We have planned this holiday for sometime and wanted a Villa from Friday to Friday. Our first attempt at booking accommodation was accepted by another agency then cancelled, our assumption being the period obstructed two full weeks Saturday to Saturday at peak season. Debbie's Villas accepted our booking and immediately sent out a useful "Welcome Pack" providing immediate comfort. The procedure was straightforward and we were confident matters would proceed as promised. A deposit was paid on booking and a reminder for the final amount made in good time. A few days prior to our arrival Debbie's Villas telephoned to confirm the entry details sent by post had been received and everything was set. On arrival, the Villa was exactly as described, well maintained and a "Welcome Hamper" awaited us. We have been to many Orlando Villas in the past but have never received the same professional service. We have provided a 5 star rating and would not hesitate to recommend Debbie's Villas to anyone looking for Orlando accommodation.
“villa was outstanding…”
Absolutely brilliant! The villa was outstanding we honestly couldn’t fault it. We have had a few bad experiences in the past, (with other companies) but the service provided by Debbie's Villas was excellent.
“great time …”
We all had a great time. There was no pool net but the management company came out that day with one. Great service from Debbie's Villas. Our kids have already talked us into coming back, not that we needed much convincing.
“would definitely book with Debbie’s Villas again…”
The villa was absolutely perfect – we loved every bit of it. It exceeded our expectations and had everything we needed and more. My husband and son even enjoyed a round of golf since the villa is located within a beautiful golf course community. If we had to mention one small downside, it would be the towels – they were quite worn and thin. However, this wasn’t a big issue as we simply picked up some new ones from the local Walmart. The villa itself was modern, clean, and beautifully presented. We would definitely book with Debbie’s Villas again – the service from everyone was outstanding and we couldn’t be happier with our experience.
“sad to leave the villa …”
Couldn't fault the villa - we were so sad to leave the villa and come home. We thought photos were a true representation of the villa. We booked with Virgin previously but we feel that Debbie's Villas service is much better and more personal - we would use you again.
“villa was great…”
The villa was great, it had everything we expected, we were happy, it was everything we expected. It was in a great spot for seeing lots of wildlife, it was slightly dated but this is to be expected as it is a slightly older rental property. We contacted the management company regarding a few small things, and they were helpful. Debbie’s Villas have been fantastic, helpful from start to finish; we wouldn’t hesitate to book with you again.
“would use Debbie's Villas again…”
The villa was much bigger than expected , and nice and clean - would use Debbie's Villas again. Very happy with Debbie's Villas and the service of the management company.
“villa was lovely…”
The villa was lovely, it was clean and in a nice, safe area with nice neighbours. The welcome pack on arrival was much appreciated, as we didn’t arrive until 11pm. There was an issue with the WIFI when we first arrived. I think this may have been due to the storms and when we reset the router it was fine. We contacted the management company once regarding the pool. We would definitely use Debbie’s Villas again.
“one of the best villas we have stayed in…”
Really pleased with this villa. It was beautiful, roomy and one of the best villas we have stayed in. Photos were a true representation of the property. Will book with Debbie's Villas again.
“will be booking with yourselves again in the future…”
Thanks to all your team for quick responses to everything and a fantastic booking system. We will be booking with yourselves again in the future when we next return to Orlando.
“would gladly recommend Debbie's Villas…”
All the issues we encountered at the villa were addressed quickly and efficiently. The management company were extremely helpful and responsive, they kept us updated throughout our stay. We absolutely loved the location of the villa and would gladly recommend Debbie's Villas and the management company to others.
“fully met our expectations…”
The villa was absolutely fantastic—exactly what we were looking for. The location was ideal, and it fully met our expectations and needs. It was clean, tidy, and well-maintained, with the pool and pool deck being perfect for relaxing. We were genuinely impressed by how well-stocked the villa was. The thoughtful extras like hand wash, kitchen towel, washing-up liquid, and the generous supply of tea and coffee were much appreciated. We had no complaints at all. Although we encountered a minor issue with the alarm upon arrival, the management company responded quickly and were incredibly helpful—their support couldn’t have been better. After being let down by Virgin in the past, we’re so pleased to have found Debbie’s Villas. It made all the difference to our holiday.
“would not hesitate to book with Debbie’s Villas again…”
The villa was great. Everything was in good working order. We really enjoyed the community facilities. We would not hesitate to book with Debbie’s Villas again.
“would book with Debbie’s Villas again…”
We were delighted with our stay. The villa was super and everything was perfect. It was as expected from the listing on the website. We had no need to contact the management company. The area the villa was located was lovely – well maintained, quiet at night and not far from shopping areas and the parks. Everywhere was easily accessible. We would book with Debbie’s Villas again – we wouldn’t go anywhere else!
“villa was nice …”
The villa was nice, the location was great, and we enjoyed our holiday. We did however contact the management company because of the A/C upon arrival, they were helpful and responsive. Debbie's Villas have been great, we have been very impressed with their service and would book with them again.
“happy with the villa…”
We had a lovely time; we were really happy with the villa and loved the pool. We called the Management company once about the brown water coming through the taps, but it turned out to just be some roadworks and it was clear again before we knew it. Other than that, everything was fine. We would definitely use you again and recommend Debbie’s Villas to other people.
“villa was absolutely perfect…”
The villa was absolutely perfect, it was in a great location, clean, well-presented, and peaceful. The welcome pack was a godsend and always appreciated. We contacted the management company once during our stay because the pool lights were not working however, they came out and rectified these quickly which was great. We always book with Debbie’s Villas and wouldn’t ever book anywhere else, the service provided is second to none, everyone is always so helpful, all we can say is thank you.
“Customer service was second to none…”
We used Debbie’s Villas for the first time this year and wow, what an experience! The customer service was second to none. The range of choice of villas is exceptional, the detail for each villa and the communal facilities was very good, and the booking process was straightforward. We received confirmation of our booking and each payment we made very quickly which gave us a lot of confidence in the company. However, you only truly find out the true measure of a company when things don’t go smoothly, as happened with us, when the villa we’d chosen was unexpectedly sold by the owner less than a month before we were due to travel. Debbie’s Villas were very quick to get in touch, explain the situation, and sort out alternative accommodation for us. Mike noted our ‘must’ and ‘nice to have’ criteria then researched and offered us a choice of alternate villas - all at no extra cost to ourselves. I also appreciated the courtesy call a few days before we were due to travel, just to check we had all the paperwork and information we needed, and to answer any questions we might have had. The villa we’d chosen turned out to be perfect for us and we had the most fantastic and relaxing holiday, staying in a villa on the ChampionsGate resort. I will definitely be booking with Debbie’s Villas again, and would strongly recommend them to others. Couldn’t have had a better experience or better customer service.
“villa was absolutely beautiful …”
We just wanted to give positive feedback on our recent stay in one of your villas, from booking the villa to then getting flights and car hire was so easy and nothing was too much trouble. The villa was absolutely beautiful, and we would definitely stay there again. We had a slight issue with the pool heating and that was rectified on the 2nd day. Great community and felt safe knowing it was manned 24 hours a day. So thanks Debbie’s Villas we will definitely be going through you guys for all our stays.
